NH Utrecht

I had a great time in NH Utrecht. The hotel looked modern, both in terms of the rooms and the overall facilities. The halls before reaching your room, for example, were quite pleasant. The staff were friendly and helped us with every request (special shoutout to Francisco in the reception). The rooms were clean, spacious, and pleasant to be in. The location was great, right outside of the train station. We were offered candy, fruit, water, and tea at the reception whenever we wanted. We were also given a free drink for every day we chose not to have our room cleaned. Wi-fi was fast and reliable. There was a kettle and free tea in the room. The bathroom was clean and fully equipped with a nice shower (two different shower heads), a hair dryer, soap, body wash, and shampoo… I really could go on and on. NH really knocked it out of the park.

Staff - friendly, really helpful and just generally made the hotel have a great atmosphere. A few really nice unexpected things eg they brought my son out colouring pencils and paper when he was at breakfast.. Every single member of staff we interacted with was enthusiastic, helpful and had a smile on their face. The breakfast was brilliant with good quality ingredients and a wide range of options. The place was spotlessly clean, super comfy and I slept great.

We ended up at this hotel after we had been evacuated from a night train. We were a party of 12 Girl Guides and 3 adult leaders who were inter railing across Europe and this was an unplanned stay. The check in staff member we spoke to was amazing, I am sure he had already had a very long, stressful night but he was so helpful and patient when checking us in. HE tried his best to get us rooms as close together as possible, he managed to split us across 2 floors so we could have at least one leader on each floor.

NH Utrecht is very conveniently located for the railway station. Despite its location I wasn't bothered by street noise at all during my stay. I liked the tea/coffee making facilities. I also liked the fact that there was an empty fridge in the room, to store my own food and snacks. The room was a generous size for one person. It was good to have two chairs - there was both a desk chair, and a comfy armchair. I had breakfast at the hotel each morning, and was impressed by the choice available.

Neat and clean. I always like NH style. Staff friendly, all facilities are good. Breakfast is great! Location VERY VERY convenient, just across the station.